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Terms & Conditions

Effective Date: March 1, 2025

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Welcome to Your Mobile Zen! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or booking a service, you agree to comply with these Terms.

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1. Services & Appointments

  • All massage and wellness services are by appointment only.

  • Clients must provide accurate information regarding their health and any medical conditions that may affect treatment.

  • We reserve the right to refuse service to anyone if massage therapy is deemed unsafe or inappropriate.

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2. Payment & Cancellation Policy

  • Payment is required at the time of booking or upon service completion.

  • We accept major credit/debit cards and other forms of digital payment.

  • A 24-hour notice is required for cancellations or rescheduling. Late cancellations may result in a fee or forfeiture of prepaid sessions.

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3. Health & Safety

  • Massage therapy is not a substitute for medical treatment. If you have a serious medical condition, consult your doctor before booking.

  • Clients experiencing illness, fever, or contagious conditions should reschedule their appointment for the health and safety of all clients and staff.

  • We follow strict hygiene and sanitation protocols to ensure a safe and clean environment.

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4. Gift Certificates & Promotions

  • Gift certificates are non-refundable and must be used before their expiration date.

  • Promotions and discounts cannot be combined unless otherwise stated.

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5. Code of Conduct

  • Clients are expected to behave respectfully during their sessions.

  • Any inappropriate or unethical behavior will result in the immediate termination of the session without a refund.

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6. Privacy & Data Protection

  • Personal information collected during booking is used solely for appointment management and communication.

  • We do not sell or share your information with third parties, except as necessary for payment processing. See our Privacy Policy for more details.

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7. Liability Disclaimer

  • Your Mobile Zen is not responsible for any adverse reactions or injuries that may occur due to undisclosed medical conditions.

  • By booking a service, you acknowledge that you are voluntarily participating and assume any associated risks.

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8. Changes to Terms

We may update these Terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated Terms.

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9. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: YourMobileZen@Gmail.com
📞 Phone: (315) 572-5781

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By using our website and services, you agree to these Terms and Conditions. Thank you for choosing Your Mobile Zen!

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