(315) 572-5781 | YourMobileZen@Gmail.com
125 Sully's Trail, Suite 4B, Pittsford, NY 1435

(315) 572-5781
© 2025 by Cristal Sabatini. Designed by TD Design & Co. | Powered and secured by Wix
General Questions
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What types of massage do you offer?
I offer a variety of massage techniques, including Swedish, deep tissue, structural therapeutic massage, sports massage, prenatal massage, and more. Each session is customized to your needs.
2. What is the meaning of "Self Care is Healthcare"?
This is my philosophy that massage therapy and other self-care practices are essential for maintaining overall health and well-being, not just luxuries.
3. How do I book an appointment?
You can schedule your session online by visiting this link.
4. Do you accept walk-ins?
No, all sessions are by appointment only to ensure each client receives focused, personalized care.
5. How far in advance should I book?
Availability varies, so it's best to book as early as possible. Same-day appointments may be available but are not guaranteed.
Massage Session Questions
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What should I expect during my first massage?
Your first session will begin with a brief consultation to discuss your needs, medical history, and goals for the massage. I will then customize the treatment based on your preferences. -
Do I need to undress for my massage?
You may undress to your comfort level. You will always be draped appropriately, and only the area being worked on will be uncovered. -
What type of pressure do you use?
I adjust the pressure based on your preferences and the type of massage you choose, ranging from light relaxation to deep tissue therapy. -
Can I request a specific area to be focused on?
Absolutely! Each session is tailored to your needs, whether you want full-body relaxation or targeted work on problem areas. -
Will the massage be painful?
Massage should never be painful, though deep tissue and therapeutic techniques may cause mild discomfort in tight areas. I always work within your comfort level and encourage open communication. -
What is a TX Massage?
A TX Massage is a specialized treatment designed to address a specific soft tissue concern, such as chronic pain, injuries, or mobility restrictions. -
How often should I get a massage?
The ideal frequency depends on your needs. Some clients benefit from weekly sessions, while others find that biweekly or monthly massages are sufficient. -
Do you offer prenatal massage?
Yes! I offer safe and relaxing prenatal massage for expectant mothers to help relieve tension, improve circulation, and support overall comfort. -
Can I talk during my massage?
It’s completely up to you! Some clients prefer silence to fully relax, while others feel more comfortable talking. I will follow your lead.
Policies & Payment Questions
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What is your cancellation policy?
I require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may result in a fee. -
Do you accept insurance?
At this time, I do not bill insurance directly. However, I can provide receipts for clients who wish to submit claims for reimbursement. -
What forms of payment do you accept?
I accept cash, credit/debit cards, and digital payments through my booking system. -
Do you offer gift certificates?
Yes! Gift certificates are available and make a great self-care gift for friends and loved ones. -
Can I tip for my massage?
While tipping is never required, it is always appreciated if you feel satisfied with your service.
Health & Safety Questions
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What if I am sick on the day of my appointment?
If you are feeling unwell, please reschedule your appointment to protect both yourself and others. -
Can I receive a massage if I have an injury or medical condition?
In many cases, massage can help with recovery, but please consult with your doctor first if you have a serious injury or medical condition. -
Are there any conditions where massage is not recommended?
Certain medical conditions, such as fever, infections, severe heart conditions, or recent surgeries, may require medical clearance before receiving a massage. -
Do you use scented oils or lotions?
I primarily use unscented or lightly scented products, but please let me know if you have any allergies or sensitivities. -
Can massage help with stress and anxiety?
Absolutely! Massage therapy has been shown to reduce stress hormones, lower blood pressure, and promote relaxation, making it an excellent tool for managing stress and anxiety. -
Why should I choose you as my massage therapist?
With over five years of experience as an LMT and BASTM-certified practitioner, I bring a clinical yet compassionate approach to every session. My goal is to help you move, feel, and function at your best through personalized, effective bodywork.